Role-centered operating scenarios
Start with the operating handoff that keeps breaking.
Different teams experience the same lifecycle as different failures: leaders lose decision visibility, sourcing and product teams lose evidence continuity, and operations or suppliers lose the exact context required for action.
Illustrative scenarios · not customer evidence
Leadership
See the operating exception and its decision owner.
A leadership view should answer where a product decision is blocked and which team holds authority, then point back to the source record. It should not replace the workflow or flatten every status into an executive metric.
- Portfolio visibility remains a future, permission-filtered direction.
- Exceptions identify the module, evidence reference, and responsible role.
- Human decisions remain distinguishable from advisory signals.
Sourcing, product, operations, suppliers
Give each participant the context needed for the next action.
Sourcing and product teams need provenance and comparison continuity. Operations and suppliers need a scoped request, current physical or commercial state, and a clear route back to the customer-owned decision.
Locate the product owner
Route the handoff to the focused workflow.
Compare the product family to see which module owns the record and which statuses remain conceptual. Start with the role that cannot act today, then trace backward to the missing source, scope, or authority.